Frequently asked questions

Stands suit counters, tables and reception desks, and have a QR code as well as tap. Cards are wallet size, so your team can hand one over at checkout. Plates stick to a wall, window or counter so they can't be knocked over. Many businesses pair a stand at the front with cards for the team, which is what our kits are for.

Recent iPhones and Android phones can tap. Every stand also has a QR code that any phone camera can scan.

No. Your Google review page opens in their browser. Google may ask them to sign in to their Google account to post.

To post a review, yes. Google only accepts reviews from signed-in accounts. Most phones are already signed in, so for most customers it's one tap. Anyone can read your reviews without an account.

It works through most phone cases. Very thick cases, metal cases or cases with a magnet wallet can block the tap, and the QR code works either way. Don't stick a plate straight onto metal, because metal blocks the tap. Glass, wood, plastic and painted walls are all fine.

Not for reviews. Your stand, card or plate comes with unlimited taps and a free dashboard. Rain Tap Pro adds a digital stamp card for $39 a month (or $348 a year) after a free trial, and you can cancel anytime.

Yes, because that's where your reviews live. It's free to set up at business.google.com. If your business already shows up on Google Maps, you have one. Not sure? Email us and we'll check for you.

Search your business name on the product page or in your cart and we save it with your order. If you skip that, we email you to confirm it, or you can link it yourself in about a minute: tap it when it arrives and follow the steps. We link your product to your Google review page and test it before it ships, so it works the moment it arrives. Already have your review link? Reply with it and we'll use that.

Yes, anytime, from your free dashboard. Or email us and we'll update it for you.

Yes. Pick a pack or a kit, or mix any 3 or more single items and save 15% (20% on 5+, 24% on 10+). For multi-location orders, email us for a quote.

Once your business is confirmed, we link and test your order, then ship it from Canada with Canada Post. You'll get a tracking number by email as soon as it's on its way. Shipping is calculated at checkout from your order's weight and address, and it's free on orders over $75. Delivery times depend on your location and the carrier.

Not yet. We currently ship anywhere in Canada.

Yes. If it's not right for you, contact us within 30 days of delivery and send it back for a full refund. If something arrives damaged or stops working, we'll replace it free or refund you, including shipping.

Tick "Add a free Rain Tap Pro trial" in your cart, or choose a plan on the Pro page. It's added to your order for free, and after checkout we email you a link to add a card. Your free days start when you add it. Already have a Rain Tap? Sign in and start it from your dashboard.

$39 a month, or $348 a year (that's $29 a month, and saves $120). It's free for 14 days, or 30 days when your order includes a kit, a pack or 3+ items. Add the free trial to your order, or start it later from your dashboard. A card is needed to start, and you're only charged if you keep Pro after the free period. Cancel anytime.

Yes, anytime from your dashboard. Your stand keeps working and goes back to opening your Google review page directly.

No. Their card is saved in their phone's browser. They never give us their name, email or phone number.

One stamp per visit, with a waiting time you choose between stamps. You can also allow stamps only during opening hours.

Yes. Asking every customer for an honest review is encouraged. Just never offer stamps, discounts or rewards in exchange for a review. With Rain Tap, everyone goes to the same review page, and Pro stamps are for visits only.

We can't promise a number, because your customers write the reviews. What we can promise is that leaving one becomes a single tap instead of a search, which makes it far more likely they'll follow through.

No. Rain Tap Reviews is an independent, Canadian-owned business.